This Privacy Policy explains how Oriio handles information when you use the Oriio website, iOS app, macOS app, and related services. Oriio is operated by PtahX Inc (“Oriio,” “we,” “us,” or “our”).
This Privacy Policy may be updated as Oriio’s product, billing model, legal requirements, or support workflows change.
1. Privacy-first product direction
Oriio is designed so Calendar events, reminders, planning context, AI conversation history, preferences, and workspace state remain under your control, on your devices or in your own Apple iCloud account when sync is enabled.
Oriio does not make our cloud servers the default system of record for your personal planning data. When remote processing is needed, Oriio is designed to send only the context needed for the feature you choose to use.
2. Information we may collect or process
Depending on the features you use and permissions you grant, Oriio may collect or process the following categories of information:
- Account information, such as your Sign in with Apple identifier, name, email address if Apple provides it, account status, plan, and authentication tokens.
- Calendar information, such as event titles, dates, times, recurrence rules, calendar identifiers, alarms, availability, and related metadata that Oriio needs to display, organize, query, or update your schedule.
- Reminders information, such as task titles, due dates, completion state, recurrence, list identifiers, alarms, notes, and related metadata that Oriio needs to display, organize, query, or update tasks.
- Planning context, such as selected items, focused page context, visible workspace state, recent actions, AI memory, assistant conversation history, mutation previews, and feedback about AI runs.
- Device and app information, such as device identifier, platform, operating system version, app version, device model, language, region, timezone, and push notification tokens.
- Permission-gated information, such as notification authorization, location when used for weather context, WeatherKit results, AlarmKit authorization, Siri or shortcut interactions, and user-selected files on macOS.
- AI input and output, such as prompts, attachments you choose to provide, images or audio you submit for supported AI features, tool calls, streamed responses, and action results.
- Support and feedback information, such as feedback text sent to feedback@ptahx.ai, ratings, screenshots or other attachments you choose to upload, and diagnostic context needed to understand the issue.
- Website information, such as standard hosting logs, browser and device information, pages requested, referring URLs, and approximate network location derived from IP address.
3. Local storage, iCloud, and Apple services
Oriio may store app data locally on your device using Apple platform storage, including local databases, UserDefaults, app group storage, and Keychain. Some app data may sync through iCloud or CloudKit if enabled and supported by the app.
Your Apple Calendar, Reminders, iCloud, CloudKit, Sign in with Apple, WeatherKit, Siri, App Store, and device-level permission settings are also governed by Apple’s terms and privacy practices. Oriio only receives access to Apple data or services when you authorize that access or when Apple platform services provide information needed to operate the app.
4. Calendar, Reminders, and user-controlled changes
Oriio may read Calendar and Reminders data after you grant the relevant Apple permissions. Oriio may also create, edit, complete, delete, or otherwise update Calendar events and Reminders when you take an action or use or authorize an AI-assisted feature.
AI-assisted actions should remain understandable and under your direction. You remain responsible for checking important schedules, deadlines, reminders, travel, work obligations, health-related matters, or other time-sensitive commitments before relying on them.
5. AI and remote processing
Oriio may use AI services to summarize, search, organize, transcribe, classify, draft, or propose planning actions. Oriio uses OpenAI’s API to provide selected AI features through Oriio-operated server infrastructure.
When AI features use remote processing, Oriio may send the minimum necessary context for the task, which may include your prompt, selected Calendar or Reminders items, focused page context, conversation history, uploaded attachments, audio, images, tool definitions, and device or account metadata needed to authenticate, route, debug, or complete the request.
We configure our OpenAI API account so that API inputs and outputs are not shared for model training or model improvement. We do not opt in to OpenAI API data sharing. OpenAI may retain API inputs and outputs for a limited period for service operation and abuse monitoring unless a different retention arrangement applies.
Oriio uses cloud infrastructure providers, including Amazon Web Services, to host and operate server-side services such as authentication, AI request routing, account state, reliability, security, and diagnostics.
6. Accounts, authentication, and server sessions
Oriio may use Sign in with Apple to authenticate you with Oriio server services. In that case, Oriio may receive an Apple identity token, authorization code, name, email address if Apple provides it, and a stable account identifier. Oriio may store server access tokens and refresh tokens securely in Keychain.
Oriio may also register your device with server services using device metadata and push notification tokens so the service can support account state, AI sessions, background updates, Live Activities, and notifications that you enable.
7. Notifications, alarms, weather, and location
If you allow notifications, Oriio may use local notifications, remote notifications, time-sensitive notifications, Live Activities, and AlarmKit where available to alert you about AI runs, events, tasks, reminders, and important planning updates.
If you enable weather-related features, Oriio may request device location and use WeatherKit to show weather context related to your planning experience. Location is used for the weather feature and should not be used for advertising or tracking.
8. Analytics, diagnostics, and logs
Oriio may generate local diagnostic logs and runtime metadata to maintain reliability, debug failures, recover AI runs, and improve product quality. Oriio uses Firebase services, including Firebase Analytics and Crashlytics where enabled, for app analytics, crash reporting, diagnostics, and related reliability measurement.
Firebase helps us understand app performance, crashes, feature reliability, and broad usage patterns. Oriio does not use Firebase for advertising analytics, cross-app tracking, or third-party ad networks.
9. How we use information
We may use information to:
- Provide, maintain, and improve Oriio’s app and website.
- Display, search, organize, and update your Calendar and Reminders data as you request.
- Provide AI features, including summarization, planning assistance, transcription, action previews, tool calls, and recovery from interrupted AI runs.
- Authenticate accounts, manage sessions, register devices, and prevent unauthorized access.
- Send notifications and reminders you enable.
- Respond to support requests, process feedback, and diagnose product issues.
- Maintain security, prevent abuse, enforce terms, and comply with legal obligations.
- Develop new features consistent with Oriio’s privacy-first product direction.
10. How we share information
We may share information with:
- Apple, when you use Apple platform services such as Calendar, Reminders, iCloud, CloudKit, Sign in with Apple, WeatherKit, notifications, Siri, or the App Store.
- OpenAI and infrastructure vendors, when needed to provide the AI feature you request.
- Hosting, storage, security, email, support, diagnostics, analytics, crash reporting, and operations vendors that help us run Oriio, including Firebase where used for app reliability and measurement.
- Other services you choose to connect.
- Authorities, courts, or other parties when required by law or necessary to protect rights, safety, security, or service integrity.
- Successors in a merger, acquisition, financing, reorganization, or similar transaction, subject to appropriate confidentiality and privacy protections.
We do not sell personal information, use private planning content for advertising, or authorize AI service providers to train models on your private calendar, reminder, note, prompt, attachment, or AI response data. Based on the current product direction, Oriio does not share personal information for cross-context behavioral advertising.
11. Data retention
We retain information only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law, security, dispute resolution, backups, or legitimate business needs.
Local data and iCloud-synced data may remain on your devices or in your Apple account until you delete it through Oriio, Apple apps, device settings, iCloud settings, or app deletion flows. Server-side account, AI session, feedback, device, push token, and diagnostic data are retained only for as long as reasonably needed to provide Oriio, maintain security and reliability, support users, resolve disputes, comply with law, and operate backups or audit records.
12. Your choices and controls
You can control many data flows through:
- Apple device permission settings for Calendar, Reminders, Notifications, Location, Siri, AlarmKit, and related services.
- iCloud and Apple account settings.
- Oriio app settings for account, AI, notifications, providers, and connected features where available.
- Sign in with Apple account controls.
- App Store subscription, purchase, and refund controls for paid features processed through Apple App Store billing.
- Deleting app data from your device, deleting Calendar or Reminders items, or uninstalling Oriio.
For access, deletion, correction, export, opt-out, and account support requests where required by applicable law, contact support@ptahx.ai. We may need to verify your request before responding.
13. Security
We use reasonable technical and organizational measures designed to protect information. Oriio uses Apple platform security features such as sandboxing and Keychain where appropriate. No method of transmission, storage, or processing is perfectly secure, and Oriio cannot guarantee absolute security.
14. Children
Oriio is not directed to children under 13. Apple’s App Store age rating describes content suitability and may differ from privacy, consent, account, or legal eligibility requirements. If a higher age threshold or parental consent requirement applies where you live, you may use Oriio only if that requirement is met.
15. International processing
Information may be processed in the country where you live and in other countries where Oriio, Apple, OpenAI, Amazon Web Services, or other service vendors operate. Those countries may have privacy laws different from your own. Where required, Oriio will use appropriate safeguards for international transfers.
16. California and other privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain data practices. You may also have the right to appeal a decision.
Oriio does not sell personal information or share it for cross-context behavioral advertising. To exercise applicable rights, contact support@ptahx.ai. We may need to verify your request before responding.
17. Changes to this policy
We may update this Privacy Policy as Oriio changes. If changes are material, we will provide notice as required by law. The “Last updated” date shows when this version took effect.
18. Contact
For privacy questions or requests, contact:
PtahX Inc support@ptahx.ai